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We’ve received your claim.

Thanks – we’ve received your claim via the webform. We’re experiencing a lot of enquiries right now and aim to respond within 4 weeks.

Rest assured, our dedicated team is looking into your claim and will contact you in due course. Please be aware, claims made under the Regulation are not necessarily eligible for compensation. For example, if a delay is under three hours, or the cause of the delay is outside of our control.