Skip to Main Content
Fly from...
{{airport.alternateDeparturesHeading}}
  • {{airport.label}}
Fly from...
{{airport.alternateDeparturesHeading}}
  • {{airport.label}}
Clear
Fly from...
{{airport.alternateDeparturesHeading}}
  • {{airport.label}}
Fly from...
{{airport.alternateDeparturesHeading}}
  • {{airport.label}}
Clear
Getting available return dates
Please select a return date
  • {{ day.dayNumber }}
    {{ day.dayLabel }}
Selected
Available dates
Flight only or package holiday
Package holidays only
No Flights

The date you've selected is only available for package holidays with our sister company Jet2holidays.

Okay, continue I just want flights, select alternate dates

18 and over*

Please select your passengers

Under 18*

(*Age on date of return)

Please select your passengers

Please make sure there are not more infants (under 2 years old) than adults

Please choose the ages of all children on your flight

In a group of 20 or more? Click here

Getting Recent Searches

Assisted travel

At Jet2, we believe that travel should be accessible to everyone, and we are committed to making our flights and holidays as easy as possible for all.

We have a number of services available to you, depending on your personal requirements. Some of these are our responsibility and others are the responsibility of the airport from which you are travelling. Once we know your personal requirements, we will communicate with the airport to make the arrangements. All we ask is that you let us know as soon as possible and no later than 48 hours before your flight departs.

Did you know? You can make Assisted Travel requests at the same time you make your next Jet2 booking, without having to contact us! If you’ve already booked, you don’t need to call us, you can do this through Manage My Booking.

Assisted Travel guide

We’re here to make your journey smoother! For help with booking, travel and everything Assisted Travel, download our Assisted Travel guide.

Download now

usp logo

Enjoy a super smooth journey

From start to finish

usp logo

Fit to fly forms and medication queries

Find all you need below

usp logo

Dedicated team

To arrange the help and support you need

usp logo

Get in touch

Contact us to add assistance

Want to find out more about Assisted Travel?

Check out our handy video to find out:

  • How to contact us
  • What help is available
  • How to request Assisted Travel

Medical Guidance and Clearance

Mobility assistance

ZoomDoc

If you’ve been unwell or you’re managing a medical condition, ZoomDoc offers same-day Fit to Fly certificates both in the UK and while you’re on holiday. They can provide things such as a Pregnancy Fit to Fly, allergy, chickenpox and medication certificates. For more information, visit ZoomDoc or check out the links below:


  • Travel/Holiday Medical Letters
  • Chickenpox Recovery
  • Pregnancy Fit to Fly
  • Travel with medication
  • Disability Medical Letter
  • Allergy Certificate
  • Travel and Holiday Cancellation

  • ZoomDoc is a third-party service provider and independent data controller, separate from Jet2.com and Jet2holidays. We cannot accept responsibility or liability for their products, services, website, or data processing. Be sure to review their services, terms & conditions, and privacy statements when determining if they are the right provider for you.

    Assistance dogs

    Where allowed, registered assistance dogs can be carried on our flights. We don’t carry any other animals onboard.

    Registered assistance dogs must be trained by an organisation that’s an accredited member of the International Guide Dog Federation (IGDF) or an organisation that meets the full membership criteria of Assistance Dogs International (ADI). Plus, they must be microchipped, vaccinated against rabies and hold a valid pet passport.

    If you need to travel with a registered assistance dog on one of our flights, you must tell us in advance. You can do this at the same time you make your next Jet2 booking, without having to contact us! If you’ve already booked, you don’t need to call us, you can do this through Manage My Booking. If you still need to speak to us, just get in touch with our Assisted Travel team on 0800 408 5591 or on WhatsApp.


    Read more

    Popular FAQs

    Do I need a fit to fly certificate?

    How do I book mobility assistance?

    Can I book an extra leg room seat if I’ve used mobility assistance?

    I’ve got a nut allergy – what measures will be taken onboard to keep me safe?

    Can I make the company aware that I’ve got a hidden disability?

    What are your main categories of service?

    What do I need to look after during my flight?

    What if I need a safety assistant or companion?




    How can I contact you if I’m a British Sign Language user?

    If you’re a British Sign Language (BSL) user, you can contact our Assisted Travel team using SignLive. This is a free service that connects you to a qualified online BSL interpreter, who’ll translate the conversation between you and our team. You can download the SignLive app on your mobile phone or tablet. Alternatively, you can use a web browser and visit www.signlive.co.uk/login. For more information, visit www.signlive.co.uk.

    Need further help?

    Did you know? You can make Assisted Travel requests at the same time you make your next Jet2 booking, without having to contact us! If you’ve already booked, you don’t need to call us, you can do this through Manage My Booking. If you still need to speak to us, just get in touch with our Assisted Travel team on 0800 408 5591 or on WhatsApp. And on the day of travel, you’ll find our friendly Red Team at the airport to help with any further queries you may have!


    Contact us on WhatsApp