Published: Fri 13 Oct 2023 at 12:36
In response to Which? issuing a warning after it found that holidaymakers travelling with some companies could be at risk of paying large sums to cancel low deposit holidays, Jet2holidays has issued the following comment:
“People work hard and save hard for their well-deserved holidays, so in line with our industry-leading approach to looking after customers, we do everything we can to help them budget and make their money go further. Our low £60 per person deposit helps customers when it comes to budgeting, with the remaining balance due ten weeks before travel.
“Customers booking with Jet2holidays can be assured that they are paying the full deposit payable when they book with us. As a Which? Recommended Provider, Jet2holidays will never introduce top up deposit payments, and we are pleased that Which? have highlighted that our low deposit refers to the full deposit payable. We make the terms and conditions of our low deposit scheme very clear, which is why it is extremely popular with customers. This customer-first approach is one of the many reasons why holidaymakers choose us time and time again.”
