How do I book airport parking?
There’s no need to book. There’s a long-term parking area (capacity 251 car places).
All parking areas and access are on the web page of the airport.
I am being dropped off/picked up at the airport. Is there a drop off point?
Yes, there’s a drop-off/pick-up point located in front of the main terminal building at Pula Airport.
Which terminal will my flight depart from? Which hall do I use to check in?
All Jet2 flights depart from the main terminal.
What time will the check-in desk open?
The check-in desk will open two hours before departure.
Is there a separate queue for online check-in?
No, there’s no separate queue for online check-in.
What time will the check-in desk close?
The check-in desk will close 40 minutes before departure.
Which company will provide me with Assisted Travel?
Pula Airport provides Assisted Travel for PRM passengers.
Does the airport offer a meet and greet service (is someone able to meet me in the car park with Assisted Travel)?
No, there’s no meet and greet service available at Pula Airport.
Where do I go if I have booked Assisted Travel? Where does my Assisted Travel begin?
Any customer with assistance booked should proceed to the information desk. For more information, please check the airport’s web page.
Can I purchase a fast-track ticket through security?
Fast-track is not offered at Pula Airport.
What are the opening times for the Customer Help Desk?
The Customer Help Desk will open two hours before departure.
Is there an airport lounge available? If so, how do I make a booking?
Yes, but it cannot be booked in advance.
Travelling with hand baggage only?
If travelling with hand baggage only and if you are in possession of your boarding card, you may proceed straight to security (unless your boarding card indicates otherwise). We advise that you arrive at least 90 minutes prior to your flight to allow enough time.
