Contact us via WhatsApp
Whether you're looking to book a holiday or have a question about a booking you've already made, our official WhatsApp customer service team can help! This handy messaging service makes getting in touch with us super easy for you.
How it works
Just so you know what to expect, if you've already made a booking, our friendly team will ask you for personal information to verify your identity. And they can help you with lots of different queries, whether you want to make a payment or need a refund processing which means they may securely request your card details.
All conversations are encrypted to keep your information safe. Plus, once you've contacted us once, we'll securely store your information on your device. That means if you've got any more questions in the future, you can just drop is a message in the same thread.
Opening times
Our official WhatsApp service is available Monday to Friday 8am-7pm and Saturday to Sunday 9am-5.30pm. Want to get in touch with our team? You can send them a message by following the link below. One of friendly advisors will pick up your message and respond shortly, leaving you free to get on with your day.