Pre-book your airport parking ​here.

There is a free drop-off and pick-up area, which you can use for up to 30 minutes. This is approximately a five to ten minute walk from the terminal. There is also a premium drop-off and pick-up area, which is right outside the terminal but isn't free.

Save time, money and hassle by booking your taxi to/from the airport here. You can find a range of safe and reliable options, from private cars to minibuses.

There is only one terminal at Birmingham Airport, And you’ll find our check-in desks in Zone A South Terminal.

The check-in desk will open 3 hours before departure. If you have hold baggage to check in, why not use our handy bag-drop kiosks? Find out more about these here. 

No, all customers join the one queue and those with online check-in may be able to use our self service kiosks depending on the size of the party and amount off luggage. Our staff will be on hand to assist and direct customers the right way.

The check-in desk will close strictly 40 minutes before departure.

If you’ve already checked in online, you can use our self-service bag drop kiosk. Find out more about this here. Or, if you have the latest version of the Jet2 app, you can use Jet2 app Bag Drop.

To use Jet2 app Bag Drop, just use your phone camera to scan the QR code on the screen at the kiosk.

Then, follow the instructions on the app.

Finally, tag and drop your bags – it’s as easy as that!

If you need any assistance, just ask one of our Customer Helpers, who will be happy to help.

So you’re totally clued up on how to use Jet2 app Bag Drop, watch our handy video here:

 

Yes - Twilight Check-in® is available at Birmingham Airport. Find out more here.

Yes, the airport gives the option of parking in the Premium Set Down car park for the reduced rate of £4 for one hour. You’ll need to show your baggage receipt to the NCP customer service cabin at the car park and your ticket will then be validated.

Both Birmingham Airport and Mitie provide assistance.

Yes, the car parks have call points for assistance. Find out more here.

Assisted Travel points are located in each car park. Alternatively, the assistance team are located on the ground floor between arrivals and the north check-in hall. Customers may book assistance before or after check-in depending on their needs

For more information, please visit the Birmingham Airport website.

Route	Distance (approx.)
Car Park to Check-in	230m
Check-in to Boarding Gates	250m
Arrivals to Immigration	340m

Yes – it is cheaper to book online in advance.

The Customer Help Desk is generally open between 03:00-22:00 during March through October, and 06:00-19:00 between November and February.

Pre-book your airport lounge here for a hassle-free start to your holiday.

If you are checked in online you can proceed directly to security and into the departure lounge. If you need to check-in then please proceed to the check-in desks 14-28.

Pre book your airport hotel here and relax knowing you're just minutes from the terminal