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We’re happy to help
There can be plenty to think about when it comes to travel. So, because looking after you every step of the way is what we do best, we’ve rounded up all the information you could need right here in our handy help hub.
Whether you’re looking for the latest travel news, you have a specific query or just want a refresher on all things travel, you’ve come to the right place.
We cover everything from managing your booking to boarding and back home again – all the information’s here so you can make sure you have a safe and smooth journey.
Trending topics
Next Generation Airport Security
Find out more about the upcoming rule changes.
Passport validity
Check whether you’re all set to travel.
Travel entry requirements
See the latest travel requirements for your destination.
New EU entry rules
EES & ETIAS explained
Your guide to a smooth journey
Top tips for keeping cool on holiday
We all love a spot of sunshine, but it’s also really important to stay cool and comfortable on holiday to reduce the risk of getting overheated or facing any heat-related illnesses. That’s why we’ve pulled together some handy ideas for staying safe in hot conditions.
See our handy hints and tips
Watch our useful videos
From checking your passport's validity to details about your return transfer, below you'll find handy videos to help you plan ahead for a smooth journey.
Check your passport's validity
Morocco Airport Journey
Prague Airport Journey
Turkey Airport Journey
Your guide to using our airport bag drop kiosks
Your Travel Essentials
Add these finishing touches to enhance your trip and make the most of your well-deserved time away.
In-flight meals
Travel insurance
In-flight champagne
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Handy hints and tips to stay cool
Read our FAQs
Got a specific question? Here, we answer all your frequently asked questions.