I am being dropped off/picked up at the airport. Is there a drop off point?
Yes, there is a drop off/pick up point under the multi storey car park.
How can I arrange a taxi to/from the airport?
Save time, money and hassle by booking your taxi to/from the airport here. You can find a range of safe and reliable options, from private cars to minibuses.
Which terminal will my flight depart from? Which hall do I use to check in?
There is only one terminal at Edinburgh Airport. And you’ll find our check-in desks in Zone D.
Check-in
What time will the check-in desk open?
The check in desk will open 3 hours before departure. If you have hold baggage to check in, why not use our handy bag-drop kiosks? Find out more about these here.
Is there a separate queue for online check-in?
No. We ask all customers, with luggage to drop off, to join one queue for our all destination check in.
What time will the check-in desk close?
The check in desk will close strictly 40 minutes before departure.
Does the airport offer Twilight Check-in®?
Yes - Twilight Check-in® is available at Edinburgh Airport. Find out more here.
Is parking free while using Twilight Check-in?
Customers who have a valid on-site Edinburgh Airport (EDI) parking booking can use the airport’s one-hour parking area for free.
Assisted Travel
Which company will provide me with Assisted Travel?
Edinburgh Airport has a Assisted Travel service that can be booked through Jet2.
Does the airport offer a meet and greet service (is someone able to meet me in the car park with Assisted Travel)?
Yes. There is a pick up/drop off point located in the multi storey car park.
Where do I go if I have booked Assisted Travel? Where does my Assisted Travel begin?
Please visit the Assisted Travel reception. The entry door is located in between the M&S entrance and the check-in Zone D doors outside of the terminal.
Approximate Distances from key locations around the airport
Route
Distance (approx.)
Car Park to Check-in
Car Parks (ST) 200m
Check-in to Boarding Gates
670m
Arrivals to Immigration
485m
At the airport
Can I purchase a fast track ticket through security?
Yes, this can be purchased online here or from the FastTrack ticket machine located inside on the first floor of the airport.
What are the opening times for the Customer Help Desk?
The Customer Help Desk opens at approximately 0345 and closes early evening depending on the flight schedule.
Is there an airport lounge available? If so, how do I make a booking?
If travelling with hand baggage only and if you are in possession of your boarding card, you may proceed straight to security (unless your boarding card indicates otherwise). We advise that you arrive at least 90 minutes prior to your flight to allow enough time.
Can I purchase a hotel at the airport?
Pre book your airport hotel here and relax knowing you're just minutes from the terminal
This information was last updated on 19 March 2024.