For airport parking see the Prague Airport website.
I am being dropped off/picked up at the airport. Is there a drop off point?
Yes, there is a drop off/pick up point located at Prague Airport.
Which terminal will my flight depart from? Which hall do I use to check in?
All Jet2.com flights depart from Terminal 1.
Check-in
What time will the check-in desk open?
The check-in desk will open 2 hours before departure.
What time will the check-in desk close?
The check-in desk will close strictly 40 minutes before departure.
Assisted Travel
Which company will provide me with Assisted Travel?
Prague Airport Authority provides Assisted Travel at Prague Airport.
Does the airport offer a meet and greet service (is someone able to meet me in the car park with Assisted Travel)?
Yes, this service is offered by Prague Airport.
Where do I go if I have booked Assisted Travel? Where does my Assisted Travel begin?
Any customer with assistance booked should proceed to the check in desk.
At the airport
Can I purchase a fast track ticket through security?
Unfortunately, Prague Airport does not offer this service.
What are the opening times for the Customer Help Desk?
The Customer Help Desk will open 2 hours before departure.
Is there an airport lounge available? If so, how do I make a booking?
Yes. This must be booked via the Prague Airport website.
Travelling with hand baggage only?
If travelling with hand baggage only and if you are in possession of your boarding card, you may proceed straight to security (unless your boarding card indicates otherwise). We advise that you arrive at least 90 minutes prior to your flight to allow enough time.
What will the security experience be like flying from Prague Airport?
Your security experience departing from Prague Airport will be a little different to other destinations. Security is located after passport control and duty free, which means you’ll go through security just before boarding your flight to the UK. We advise you to consume all food and drink beforehand, as all liquids will still have to be under 100ml. Duty free items bought in the terminal up to one-litre will be allowed onboard your flight, but must remain in the sealed transparent bag provided. Be sure to give yourself plenty of time and keep checking the information screens, as boarding may start earlier than usual because of this. To make sure you're fully clued up on what to expect and how to plan your time at the airport, watch our handy video .