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We're an award-winning airline!
Here at Jet2.com, our shelves are filled with shiny trophies! We've won many prestigious awards over the years and it's all thanks to our friendly customer service, on-time flights and incredible value fares. Find out more about our most recent awards below…
Jet2holidays has been named Which? Travel Brand of the Year 2024 for the third year running, offering great-value package holidays to sun destinations across Europe from 13 UK airports. You can enjoy a huge choice of 2-5 star accommodation, with holiday ranges including activity-packed Family Favourites, amazing All Inclusive getaways and sun-soaked Luxe Collection retreats. And each of our ATOL-protected package holidays includes return flights, 22kg baggage and hotel transfers, for just a £60pp deposit.
Real reviews
Very easy booking system
Ground staff were great, as were the Cabin Crew. Also really enjoyed the in-flight food!
Sam travelled from Birmingham to Almeria with their family in August 2024
I feel safe and trust Jet2
All the crew have excellent customer service skills. I have travelled with Ryanair about 5 times and will not use them again. Jet2 is definitely value for money.
Amanda travelled from Leeds Bradford to Chania with their partner in August 2024
Fantastic staff who make your holiday a great experience
Your staff were so welcoming and happy. Check-in was a breeze. Cabin Crew were so helpful. A much nicer flight experience than we have had with other airlines.
Angela travelled from Bristol to Skiathos with their partner in September 2024
Fantastic staff, brilliant communication
Fantastic staff, comfortable planes and great food.
Sarah travelled from Bristol to Skiathos with their partner in September 2024
Your welcoming of passengers is excellent
Jet2 has an easy booking experience with friendly, respectful, extremely willing and accommodating staff.
During the trip Jet2 had good legroom, comfortable seats and staff that are organised. Especially at the airport with the marshalling of the queue when checking in and going through security.
Fernando travelled from Birmingham to Alicante with their partner in September 2024
Recent Awards
We’re named in the UK Customer Satisfaction Index 2024!
Jet2.com was once again highly rated in the latest Customer Satisfaction Index (UKCSI) for 2024, achieving a customer satisfaction score of 83.5 and coming in at number 11 in the list of top companies for customer service! Jet2.com’s score makes it the top-ranked ‘Transport’ company in the report, and the only airline to appear in the top 50 list of organisations.
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In the press
“At the start of 2023, it has 115 aircraft – compared with just two at the launch. Twenty years on, I am delighted that Jet2 has proved the doubters – including me – comprehensively wrong.”
“Jet2.com has distinguished itself as the pick of the pack, with passengers not only praising its excellent customer service and value for money but also rating the boarding experience and cabin cleanliness highly. Proof that it is possible to have great customer service at a good price.”
“The unstoppable rise of Jet2, from tiny airline to Britain’s biggest tour operator. The leader for sand and sun holidays, the company’s exceptional customer service is behind its industry-leading success.”
Jet2.com awards
But wait, we’ve won even more awards! Select “Show all awards” below to take a look at the whole lot…