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We're an award-winning airline!
Here at Jet2.com, our shelves are filled with shiny trophies! We've won many prestigious awards over the years and it's all thanks to our friendly customer service, on-time flights and incredible value fares. Find out more about our most recent awards below and read some hand-picked stories from customers who love us* about their recent trip.
*Customers who score us highly in our post-trip feedback survey are invited to provide us with further details about why they love us – and we incentivise them to do so by placing them in a prize draw to win flights or a holiday. See our Reviews Policy for more information.
Jet2.com has been named Which? Recommended Provider for the 11th year running! In the consumer champion’s survey of short-haul airlines, we were the only UK airline to receive the coveted Which? Recommended Provider status this year. We were marked on various criteria, including customer service, value for money, punctuality and more!
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Reviews and Recent Awards
We’re named in the UK Customer Satisfaction Index 2025!
Jet2.com was once again highly rated in the latest Customer Satisfaction Index (UKCSI) for 2025, achieving a customer satisfaction score of 82.0! Jet2.com’s score makes it the top-ranked ‘Transport’ company in the report, and the only airline to appear in the top 50 list of organisations. We’re incredibly proud to be recognised once again!
Find out more
In the press
“We flew from Bristol Airport. And I have to say, having flown with them before, the Jet2 staff were, and are, universally lovely. Always smiling, cheery and helpful. Definitely lifts the mood to start the day off with such an upbeat bunch. They made the four-hour long flight pass by in the blink of an eye.”
Bristol Post
“We were far from eager to return home after such a laidback getaway, but the blow was softened when, before our Jet2 flight took off, the captain welcomed kids into the cockpit for a tour and gave out stickers.”
“I have been waiting a whole year for Jet2 to restart their February and March flight programme to recommend it to anyone else in need of a holiday to remember.”
Jet2.com awards
But wait, we’ve won even more awards! Select “Show all awards” below to take a look at the whole lot…
*Charges apply