Article
Jet2 issues important reminder to customers travelling with these items
Published: Wed 26 Aug 2026 at 14:00
In line with its customer-first approach, UK consumer champion Jet2 is issuing an important reminder to customers travelling with power banks, e-cigarettes and other products containing lithium batteries, as late-summer holiday travel demand continues.
The leading leisure airline is advising customers that power banks and e-cigarettes must be carried in hand luggage and must not be placed in hold baggage.
Power banks and e-cigarettes should be placed under the seat in front of them rather than in the overhead locker.
When travelling with permitted items containing lithium batteries, Jet2 is also reminding customers to ensure they are:
- Turned off
- Packaged securely, with any exposed terminals protected against short circuits
- Carried in hand luggage
Damaged personal electronic devices or lithium batteries are not permitted on board. Small vehicles powered by lithium batteries, such as hoverboards and balance wheels, also cannot be carried in either checked or hand baggage.
The reminder forms part of consumer champion Jet2’s focus on keeping customers and colleagues safe, while making sure customers have clear information about what they can and cannot travel with.
David Hills, Chief Customer Officer at Jet2, said: “Lots of customers travel with everyday items such as power banks and e-cigarettes, so this is a simple but important reminder to check where they are packed before setting off for the airport. These items are common, but they do need to be carried correctly, and doing so helps us keep everyone safe while they travel to enjoy their well-deserved holidays.”
Customers can find further information about travelling with restricted items on the Jet2 website here.
