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- Booking and Payment Options
- Flight Schedules and Changes
- Check-In and Boarding
- Baggage and Sports Equipment
- Seating and Extra Legroom
- Jet2Carhire
- Security and Identification
- Travelling with Children and Infants
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- Onboard Service and Conduct
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Immigration
EU, EEA and Swiss Nationals – Identification Requirements
EU, EEA and Swiss nationals are no longer allowed to travel to the UK using an ID card – a passport will be required. Some specific exemptions apply. For further information on travel requirements and exemptions please visit the GOV UK ‘What you need to enter the UK’ page
Travel Document Requirements
For international flights, you must present a valid passport or national ID card.
For domestic flights, travellers aged 16 and over, must present valid photographic identification. We recommend that you travel with a passport on these flights, but we will accept one of the following documents providing it has a photograph and is valid on the date of travel:
- Citizen Card
- Driving licence
- Student ID card (international, National Union of Students or University/College ID)
- Armed forces ID card
- Police warrant card/badge
- Airport employee’s security ID pass
- Government issued ID card
- Official Company ID card
- Electoral ID card (EIC issued to eligible N Ireland citizens)
- UK Council issued bus pass (Senior Citizens only)
- Fire Arms certificate
Children under the age of 16 may travel without photographic identification, providing they are travelling with an adult in possession of valid photo ID, who can also vouch for the child’s identity.
Passport Validity
As the UK is no longer part of the European Union, EU countries now require UK passports to be less than ten years old and still be valid for at least three months at the time you're due to leave their country. To check your passport is valid for travel, ask the two questions for each person on your booking (including children) – if the answer is yes, you’re ready to go!
1. On the day you arrive into the EU, will your passport’s “Date of issue” be less than 10 years old?
2. On the day you leave the EU, will your passport have at least three months remaining (based on the “Date of expiry”)?
If you’re travelling to Turkey
If you’re travelling to non-EU destinations like Turkey, the rules may be different, so please check here for further information.
For more information
Watch our video to find out more about passport validity or take a look at the Foreign, Commonwealth and Development Office’s advice for your destination
Lost / Stolen Passports
In accordance with Border Force requirements, all international passengers must present a valid passport or national ID card for travel.
If you are at home and discover that you have misplaced your passport, you will need to order a new one before you can travel.
If you are abroad and your passport is lost/stolen, you must report the loss at the nearest police station and get a police report. Take the police report to the nearest Embassy or Consulate to get an Emergency Travel Document, which will allow you to travel home.
Getting a replacement passport or Emergency Travel Document may take some time, and you may need to consider rearranging your travel plans. Please contact us if this is the case, but note that charges will be applicable.
Visa and Passport Requirements
Depending on your nationality, you may need a visa to travel to/from some countries. Please make sure you obtain any necessary visas before your journey. All non-EU citizens will need to undergo a ‘Visa Check’ in order to ensure that any required visas are both present and valid; please show your travel document to a member of staff at either the airport check-in or sales desks prior to clearing airport security in order to receive the necessary clearance to travel.
Travelling to Portugal
Young people under the age of 18 are required to have a letter of authorisation with them when leaving or entering Portugal, including Madeira, without their parent or legal guardian. This letter must be signed by the parent or legal guardian and, in some circumstances, may need to be legally certified.
You can download our form here, then simply follow the steps to complete it. You’ll be asked to show your completed form at the airport.
For more information, please visit the Portuguese government website.