Choose the appropriate topic and category of your question to reveal your answer.
On our website:
Select the ‘Account’ button at the top of the homepage, then the ‘Sign in | Create account’ button and enter your email address. On the next screen, select ‘Forgot your password?’ then follow the instructions.
In the app:
Select the ‘Account’ icon at the bottom of your screen then enter your email address. On the next screen, select ‘Forgot your password?’ and follow the instructions.