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- Booking and Payment Options
- Flight Schedules and Changes
- Check-In and Boarding
- Baggage and Sports Equipment
- Seating and Extra Legroom
- Jet2Carhire
- Security and Identification
- Travelling with Children and Infants
- Assisted Travel and Medical
- Onboard Service and Conduct
- Delays and Disruption
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- Contact Us
Common Medical Conditions
Chicken PoxFor the safety of all our customers, at least 7 days must have elapsed since the first spots appeared, with no others forming, before we are able to consider carrying anyone with chicken pox. We also need a Fit to Fly certificate from your doctor to confirm this.
Plaster Casts
We strongly recommend that before travelling you contact your insurance company in the first instance.
If your plaster cast has been fitted for more than 48 hours at the time of travel and there are no complications, then there are no restrictions on travel. Your plaster cast should be loosely fitted to allow for expansion and swelling at high altitudes.
If the plaster cast has been fitted within 48 hours of your flight, you will need a Fit to Fly certificate, signed and dated by a medical professional. You may then travel with a split cast providing you can exit the aircraft unaided, or have a companion to assist you, or have been pre-approved by our Assisted Travel Team.
If the break has needed surgery or there have been additional complications, you will need a Medical Information Form from our Assisted Travel Team.
In all cases, you need to be able to bend your knee so you can sit in the aircraft seat.
Pregnancy
Customers who are pregnant may travel with Jet2.com, but additional conditions may apply depending on the type of the pregnancy and the stage at which you are planning to fly, as detailed below:
| Type of pregnancy | No Restrictions & Fit to Fly not Required | Fit to Fly Required | Travel not permitted |
|---|---|---|---|
| Single pregnancy (expecting one child) | Up to 27 weeks (inclusive) | 28 – 35 weeks (inclusive) | 36 weeks or greater |
| Multiple pregnancy (expecting more than one child) | Up to 27 weeks (inclusive) | 28 – 33 weeks (inclusive) | 34 weeks or greater |
As per the table above, if you need a Fit to Fly certificate, one of the following documents will be required:
- A Fit to Fly certificate that’s provided by a doctor or midwife on surgery/hospital headed paper, signed and dated within seven days of your departure and 16 days of your return.
- A pregnancy Fit to Fly certificate provided by us and completed by your medical professional. Please make sure this is signed and stamped for verification purposes, as this certificate will not be valid if incomplete. You can download the certificate here.