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- Booking and Payment Options
- Flight Schedules and Changes
- Check-In and Boarding
- Baggage and Sports Equipment
- Seating and Extra Legroom
- Jet2Carhire
- Security and Identification
- Travelling with Children and Infants
- Assisted Travel and Medical
- Onboard Service and Conduct
- Delays and Disruption
- myJet2
- Lost Property
- Contact Us
Booking Errors
We can’t accept responsibility if you make an error when entering your details for an online booking. When a booking is completed, those seats are immediately removed from our sales inventory and are no longer on sale. You can correct errors, change dates and names on your booking in accordance with our normal change policy. For more information on changes, please see Changes to Bookings and Cancellations.
We do understand that sometimes mistakes can be made during the booking process. At our discretion, we may consider a refund if you tell us about the error by contacting our Call Centre within 24 hours of booking.